Shipping & Delivery Policy
Effective Date: July 3, 2026
At Design Team Hub, we exclusively sell digital products, including PSD templates, design resources, and other downloadable digital files. As all products are delivered electronically, no physical shipping is involved.
Digital Delivery
All purchases made through Design Team Hub are delivered digitally.
Once your payment has been successfully verified, your purchased files will be made available for download through your account or via the download link provided after purchase.
Some products may also be delivered through secure cloud storage platforms such as Google Drive, allowing you to access and download your files conveniently.
Delivery Time
Digital products are generally available immediately after successful payment.
In rare cases, delivery may take a little longer due to:
- Payment verification delays
- Temporary server maintenance
- Technical issues with payment gateways or cloud services
If you do not receive access to your purchased files within a reasonable time, please contact our support team for assistance.
No Physical Shipping
Design Team Hub does not sell or ship any physical products.
No courier, postal service, or shipping charges apply to any order placed on our website.
Download Responsibility
Customers are responsible for downloading and securely storing their purchased digital files after delivery.
Please ensure you have a stable internet connection and the appropriate software required to open and use the downloaded files.
Delivery Issues
If you experience any of the following:
- Download link not working
- Missing files
- Corrupted files
- Incorrect product received
- Access issues with Google Drive
Please contact us within 48 hours of your purchase. Our support team will promptly investigate the issue and provide a suitable resolution.
Contact Information
For any questions regarding your digital delivery or download access, please contact us:
Design Team Hub
Email: designteamhub31@gmail.com
Phone / WhatsApp: +91 8870792537
We are committed to providing fast, reliable, and professional support to ensure a smooth digital delivery experience.